Return and Exchange Policy

1. Eligibility:

• Items must be returned within [7 days] of the purchase date.
• Clothing must be unworn, unwashed, and with original tags attached.
• Sale items and gift cards are final sale and not eligible for return or exchange.

2. How to Initiate a Return/Exchange:

• Contact our customer service at missbridgetmy@gmail.com to request a return authorization.
• Provide your order number and reason for the return.

3. Return Shipping:

• Customers are responsible for return shipping costs unless the item is defective or incorrect.
• We recommend using a trackable shipping service or purchasing shipping insurance for items over [amount].

4. Refund Process:

• Refunds will be processed to the original payment method within [7-14 business days] after the returned item is received.
• Please allow additional time for your bank to process the refund.

5. Exchanges:

• If you wish to exchange an item, please follow the return process and place a new order for the desired item.
• Contact us for assistance in the exchange process through email missbridgetmy@gmail.com

6. Defective or Incorrect Items:

• If you receive a defective or incorrect item, please contact us within [7 days] of receipt for a full refund or exchange at no additional cost.

7. International Returns:

• For international orders, please note that customs duties and taxes may apply, and customers are responsible for return shipping costs.

Note:

• We reserve the right to refuse returns if the items do not meet our policy requirements.